Returns & Exchanges
At Little Crafts London, we want you to love your handmade home decor; however, if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and unused condition to qualify for a return.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Carefully place the items in their original boxes with all protective padding to ensure these delicate home goods are not damaged during transit.
Ship to London Studio
Attach the provided return label or address the package to our London studio and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our artisans inspect the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing